How can I extract / download my customer data?
This can be done via the Business Dashboard using the Settings.
Follow the steps given below:
- Select Reporting from the dashboard navigation menu.
- You'll be redirected to the Generate Report page.
- Now for Report Type select Customers and Customer List within the same.
- You can further filter your customers between Transacted, Uploaded and All. Within Transacted, you have further options to filter customer based on their Segment, Feedback or Tags.
- Click on Generate Report. The report will be sent to your registered email address by default, you can add alternative email addresses separated by a comma, to receive the reports on the same as well.
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Does Thrive give me access to new customer data apart from my restaurant?
No, Thrive does not give you access to any new customer data apart from those who order from your restaurant. At the same time, your customer data is also private to you only and not shared with any other restaurants.What are the different payment related reports available to extract?
The different payment related reports that you can extract are as follows: Order Summary Settlement Report. Invoice Report Offer Redemptions Report Pre-order Item Summary These can be extracted via your Thrive Business Dashboard, within Reporting --> ...Why are customer referrals important?
Watch the video to learn more on why are customer referrals important:Why is customer feedback important?
Watch the video to learn more on the importance of customer feedback.How does a customer earn points?
A customer can earn loyalty points for every purchase made at the business. Here are the two available models available to you to issue points to your customers: 1. Spend Based: A customer earns points proportionately to how much he or she spends on ...