How can I get a summary of my customer feedback?
This can be done via the Business Dashboard using the Settings.
Follow the steps given below:
1.Select Reporting from the dashboard navigation menu.
2.You'll be redirected to the Generate Report page.
3.Now for Report Type select Feedback.
4.Select the feedback form for which you want a summary.
5.Click on Generate Report. The report will be sent to your registered email address by default, you can add alternative email addresses separated by a comma, to receive the reports on the same as well.
Related Articles
How can I get a summary of customer history / activity?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Reporting from the dashboard navigation menu. You'll be redirected to the Generate Report page. Now for Report Type select Customers and Customer ...
Why is customer feedback important?
Watch the video to learn more on the importance of customer feedback.
How can I get a summary of customer transactions?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Reporting from the dashboard navigation menu. You'll be redirected to the Generate Report page. Now for Report Type select Transactions. Select the ...
How can I get a summary of my loyalty program performance?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Reporting from the dashboard navigation menu. You'll be redirected to the Generate Report page. Now for Report Type select Loyalty and Customer ...
How can I get a summary of my item sales?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Reporting from the dashboard navigation menu. You'll be redirected to the Generate Report page. Now for Report Type select Item Sales and Summary or ...