How can I restrict earning points on certain products?
You can do this from the Business Dashboard in the Loyalty section
- Select the Program
- Select the Earning
- Set up the Logic
- Click on Advanced Settings
- Update the specific items customer can earn on
Here's a quick video that will help you understand and enable the relevant settings:
Related Articles
How does a customer earn points?
A customer can earn loyalty points for every purchase made at the business. Here are the two available models available to you to issue points to your customers: 1. Spend Based: A customer earns points proportionately to how much he or she spends on ...
Can I set a minimum ‘spend amount’ required for customers to earn points?
Yes, you can set a minimum spend amount required for customers to earn points. This can be done via Advanced Settings, under Loyalty on your Thrive Business Dashboard. Click here to follow the steps.
Can we limit the number of points a customer earns on each transaction?
Yes you can limit the number of points a customer earns on each transaction. This can be updated via the Business Dashboard in your Advanced Settings. If you would like to know how to do this in detail, here’s a quick video to take you through the ...
What types of loyalty program can I create?
There are two broad types of loyalty programs supported by Thrive Now: A] Points: Points programs are among the most popular types of customer loyalty programs. They're useful because points are easy to earn and easy to redeem. Customer earns points ...
How does Point Expiry work?
Point expiry works based on a customers in-activity at your business. For example, if the point expiry period is set at 365 days or 1 year, a customers points will expire if he or she does not make a transaction for 365 days. Examples: Point Expiry ...