How does a customer earn Cashback?
A customer can earn 'Cashback' for every purchase made at the business. The business will decide what percentage of a customers spend they are to return as 'Cashback' into their digital wallet.
Examples:
Single Tier Program: Customer earns INR 1 as cashback for every INR 100 spent! (1% Cashback)
Multi-Tier Program:
Silver customers earn INR 1 as cashback for every INR 100 spent! (1% Cashback)
Gold customers earn INR 3 as cashback for every INR 100 spent! (3% Cashback)
Diamond customers earn INR 5 as cashback for every INR 100 spent! (5% Cashback)
Advanced Settings Available:
- Minimum spend: Customer only earns cashback for the transaction if the amount spent by the customer is greater than the minimum spend threshold set by the business.
- Maximum points earned per transaction.
- Minimum balance required for redemption: Customers are only allowed to redeem their cashback to make a payment if their cashback balance is greater than this minimum balance threshold set by the business.
- Maximum redemption per transaction: This is a limit on how much cashback can be redeemed to pay for a transaction.
Related Articles
How does a customer earn points?
A customer can earn loyalty points for every purchase made at the business. Here are the two available models available to you to issue points to your customers: 1. Spend Based: A customer earns points proportionately to how much he or she spends on ...
How can I set up tiers for my Loyalty Program?
This can be done via the Business Dashboard, under the Loyalty section. Follow the steps given below - 1. Click on the 'create loyalty program' button on the top right corner of the page. 2. The tier-based system is available for the Cashback ...
What types of loyalty program can I create?
There are two broad types of loyalty programs supported by Thrive Now: A] Points: Points programs are among the most popular types of customer loyalty programs. They're useful because points are easy to earn and easy to redeem. Customer earns points ...
How can I set up a loyalty program?
This can be done via your Business Dashboard, under the Loyalty section. Follow the steps given below - 1. Click on the 'create loyalty program' button on the top right corner of the page. 2. Select the type of Loyalty program you want to set up. A ...
Can I set a minimum ‘spend amount’ required for customers to earn points?
Yes, you can set a minimum spend amount required for customers to earn points. This can be done via Advanced Settings, under Loyalty on your Thrive Business Dashboard. Click here to follow the steps.