How often do expiry SMSs go out to customers?

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• How does Point Expiry work?

  Point expiry works based on a customers in-activity at your business. For example, if the point expiry period is set at 365 days or 1 year, a customers points will expire if he or she does not make a transaction for 365 days. Examples: Point Expiry ...

• How can I create & send an Email or SMS Reward campaign to your customers?

  Campaigns is the most efficient tool to communicate with customers in a targeted and personalized manner based on their activity and preferences at your business. Use an Informational Campaign to send updates or create brand awareness, or use Reward ...

• Where can I view a list of all my customers?

  This can be done via the Business Dashboard using Customers. 1. Select Customers from the dashboard navigation list. 2. Select Customer List from the top right side of the dashboard. 3. Here you’ll find a summary of all your customers. Further you ...

• Where can I view a summary of my leads/ uploaded customers?

  This can be done via the Business Dashboard using the Leads tab under Customers. Follow the steps below: Select Customers on the dashboard navigation list. Select the Leads option from the header tab. Here you will get a summary of the number of ...

• Can I set a minimum ‘spend amount’ required for customers to earn points?

  Yes, you can set a minimum spend amount required for customers to earn points. This can be done via Advanced Settings, under Loyalty on your Thrive Business Dashboard. Click here to follow the steps.