How to accept and cancel an order?

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• How to edit an order?

  This can be done using the Order Dashboard. The steps are as follows: Select the Order Card for which you want to Edit the order. The card will expand into one with complete Order Details, here you will get an option to Edit the order. On choosing to ...

• How do I create an order via the Order Management Dashboard?

  This can be done for deliveries or pickups via your order management dashboard, which your staff can control. Follow the steps given below: Click on the ‘+ Add Delivery / Pickup Order’ button on the top of your dashboard. Fill in the details of the ...

• How to add a follow up order while dining in?

  While dining in, if a customer wants to add more items to an order, they can directly inform the restaurant. The restaurant can add a follow up order from the Order Dashboard. Follow the steps given below: On the order dashboard, click on the ‘+’ ...

• Can I open the Order Management Dashboard on my mobile?

  Yes, you can open and access the Order Management Dashboard via the Chrome browser on your mobile.

• How can a customer edit their order while dining in?

  If you are using the Thrive POS, your in-house staff members can use your Order Dashboard to edit an ongoing order. Follow the steps given below: On your business dashboard, go to the Dine In tab. Click on the order you would like to change, and then ...