How to reschedule the pick up time?

How to reschedule the pick up time?

This can be done via the order management dashboard by simply clicking the pencil icon next to the existing pick up time on the order card, and editing it to the new time as required. In case of upcoming orders, the same can be done from the Future Orders page.


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    • What is pick up time?

      It is the scheduled time, available as 15 minute slots through the day, during which the customer shall visit your outlet and collect their order.

    • How to reschedule the delivery time?

      This can be done via the order management dashboard by simply clicking the pencil icon next to the existing delivery time on the order card, and editing it to the new time as required. In case of upcoming orders, the same can be done from the Future ...

    • What is preparation time?

      It is the time, defined by you, within which the order is expected to be prepared and ready for delivery or pickup. The preparation time is assigned while accepting an order itself.

    • How is delivery time calculated?

      The delivery time is calculated as a sum of the pre-defined preparation time and estimated delivery time, currently at 20 minutes and 30 minutes respectively.

    • How to switch off your store for an indefinite time?

      To switch off your store for an indefinite amount of time, please write to us on sucess@hashtagloyalty.com