What do the various charges in my wallet's transaction history mean?
Here's a summary of what the different charges in your campaign wallet's transaction history could mean:
- Credits used for campaigns
- Auto Engage
- Subscription - auto update(monthly / one time)
- Balance Update
- Bonus on balance update
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Can we limit the number of points a customer earns on each transaction?
Yes you can limit the number of points a customer earns on each transaction. This can be updated via the Business Dashboard in your Advanced Settings. If you would like to know how to do this in detail, here’s a quick video to take you through the ...
How can I get a summary of customer history / activity?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Reporting from the dashboard navigation menu. You'll be redirected to the Generate Report page. Now for Report Type select Customers and Customer ...
How can I add credits for my campaign?
This can be done via your Business Dashboard under Campaigns which comes under the Marketing tab. Follow the steps given below - 1. Click on 'campaigns' under the marketing tab. On the header, you will see a button which will show you your wallet ...
How does a customer earn Cashback?
A customer can earn 'Cashback' for every purchase made at the business. The business will decide what percentage of a customers spend they are to return as 'Cashback' into their digital wallet. Examples: Single Tier Program: Customer earns INR 1 as ...
How can I view the Transactions vs Time graph?
This can be done via the Business Dashboard using Customers. 1. Select Customers from the dashboard navigation list. 2. Click on the Overview option from the headers and you will find the Transaction vs Graph details just below the Customer details. ...