What is 'add sample' when I am submitting a WhatsApp campaign template?
This will come up when you are sending in a WhatsApp campaign template for approval and will be applicable when you have variables in your header or body text.
To help Whatsapp understand what kind of message you want to send, you have the option to provide specific examples of the variables in your templates by adding for them here (ref screenshot below).
In case you have a media header in your template, you can also provide a sample file for the media header.
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How do I submit a WhatsApp template for approval?
This can be done from your Business Dashboard under the Marketing Tab. Follow the steps given below to submit your WhatsApp template for approval - 1. Under marketing, click on templates. Click on the 'create template' button on the top right. 2. ...
What are the common rejection reasons for a WhatsApp campaign template?
Here are a few common rejection reasons for a WhatsApp campaign template - Variable parameters are missing or have mismatched curly braces. The correct format is {{1}}. Variable parameters contain special characters such as a #, $, or %. Variable ...
How do I create templates for Email campaigns using the template manager?
This can be done on your Business Dashboard, under the Marketing tab. Follow the steps given below: 1.From the drop down menu on your left, click on ‘Templates’ under the marketing tab. 2.Click on ‘create template’ on the right hand top corner. ...
Template Type
Choose the same template type that you got verified with DLT. If you have not registered your enterprise on DLT or don't have an approved SMS template, please refer to these: How to register my enterprise on DLT? How to get your SMS templates for ...
How can I add credits for my campaign?
This can be done via your Business Dashboard under Campaigns which comes under the Marketing tab. Follow the steps given below - 1. Click on 'campaigns' under the marketing tab. On the header, you will see a button which will show you your wallet ...