Why is customer feedback important?

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• Why are customer referrals important?

  Watch the video to learn more on why are customer referrals important:

• How can I get a summary of my customer feedback?

  This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1.Select Reporting from the dashboard navigation menu. 2.You'll be redirected to the Generate Report page. 3.Now for Report Type select Feedback. 4.Select ...

• Important update regarding SMS campaigns

  This is an important update regarding sending SMS Campaigns to your customers. From 8 March 2021, if you’re sending out SMS Campaigns to your customers it is mandatory to have a template ID of each SMS Campaign you send approved on your DLT platform. ...

• How to set up Feedback?

  Here's a short tutorial to help you set up feedback for your brand:

• How does a customer earn points?

  A customer can earn loyalty points for every purchase made at the business. Here are the two available models available to you to issue points to your customers: 1. Spend Based: A customer earns points proportionately to how much he or she spends on ...