Setting up your online account
How can I change my brand address and location?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Go to the General section. 3. Choose the Restaurant Information option. 4. Here, you can update the ...
How can I change my brand name or logo?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Go to the General section. 3. Choose the Restaurant Information option 4. Here you can change your ...
What details can I update via the Settings page on the Business Dashboard?
Here are the General Settings you can update: Add or edit your Business Basics, such as brand name, logo, industry, cuisines, average cost for two and your GST. Add or edit your Location Details, provide your postal address and place your outlet on ...
How to add Banners on your menu/ ordering website?
Banners are images that can be added to the top of your menus. These act as advertisements or announcements that you’d like to share with customers. 1. You can add Banners using the option under Online Ordering in the Navigation Menu on your Business ...
How can I change my industry, cuisine and average cost for two?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Go to General. 3. Choose the Restaurant Information option. 4. Here you can change your Restaurant Type ...
How can I change my brand email and contact number?
The outlet contact number is displayed on the ordering URL for the customer to reach out to your brand for their order-related queries. This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings ...
How can I change restaurant open hours or operational hours?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Select General from the settings tab. 3. Under Open Hours you can change your restaurant's functional ...
Where can I find my order app/ Thrive URL?
This can be found on the Business Dashboard within the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Scroll down to the Online Ordering section. 3. Go to Ordering Basics and scroll to the Your Thrive URL ...
How to add or change my order app background image?
This can be done via the Business Dashboard using the Settings. Follow the steps given below: 1. Select Settings from the dashboard navigation. 2. Scroll down to the Online Ordering section. 3. Go to Ordering Basics and scroll to the Your Thrive URL ...
How to add/ embed Thrive on your website?
Follow the steps below to add/ embed Thrive on your website: 1. Create a new HTML page with the thrive ordering page as an iframe. 2. Host the HTML on your domain. Eg. copperchimney.delivery or however you want to configure the same.If you've set up ...
How to setup Thrive on a custom domain for restaurants?
To setup Thrive on your custom domain follow the steps below: 1. Go to your domain provider, for example Go Daddy. 2. Go to the domain settings and find your DNS record management. 3. Now choose to Add a DNS record. For record Type, select A. 4. ...
What is the difference between Full Address and Address on Maps?
The Full Address is the detailed address of your restaurant which is shown to the Customers on your Thrive Ordering Site and to the 3rd Party Delivery Riders for Pickup. The Address on Maps is a Google Maps linked field which will register your ...
Can I set up different restaurant timings/ open hours for different days?
As of now, it is not possible to set different store timings for different days. Although you can set multiple time slots through the days and replicate them across all working days. You can change your store timings any time after completing your ...
Do I need to contact Thrive to make changes to my menu & ordering site?
For example; - Adding a Banner - Running an Offer - Changes to the Menu - Updating Brand Logo/ Background Image No, Thrive is a complete self-serve platform. You can make all changes as required from your Business Dashboard itself and they will ...