Campaigns
Why are Marketing Campaigns important?
Watch the video to learn why Marketing Campaigns are important:
How to Set Up Marketing Campaigns?
Watch the video to learn how you can set up campaigns for your restaurant:
How can I create & send an Email or SMS Reward campaign to your customers?
Campaigns is the most efficient tool to communicate with customers in a targeted and personalized manner based on their activity and preferences at your business. Use an Informational Campaign to send updates or create brand awareness, or use Reward ...
How do I send an SMS or Email campaign?
This can be done via the Business Dashboard. Follow the steps given below: Select Campaigns under Marketing from the dashboard navigation. Select Create Campaign on the top right. Select the Mode of Communication for your campaign. The options are ...
What types of campaigns can I send?
coming soon...
How to filter and select a target audience for my campaign?
coming soon...
Can I use my own HTML template for an email campaign? How?
coming soon...
How to insert personalization in my campaigns?
coming soon...
How can I add credits for my campaign?
This can be done via your Business Dashboard under Campaigns which comes under the Marketing tab. Follow the steps given below - 1. Click on 'campaigns' under the marketing tab. On the header, you will see a button which will show you your wallet ...
How can I schedule a campaign to be sent at a later time?
You can send a campaign by following the steps mentioned here. Proceed to Send or Schedule Campaign once done. - Preview your Campaign to see what it would look like. - Send a Test to see if it delivers as you desired. - Add Credits if required to ...
What type of offers can I send via reward campaigns?
The types of Offers are as follows: Percentage Off Example: Enjoy 15% off your bill today! Rupees Off Example: Enjoy INR 100 off your bill today! Free Item Example: Enjoy a free chocolate brownie today! Single Item Markdown (% off) Example: 25% off a ...
Where can I see my campaign performance summary?
This can be done via your Business Dashboard. Follow the steps given below: Select Campaigns under Marketing from the dashboard navigation. Here you'll find a performance summary of all your previous and current campaigns. Click on any campaign to ...
How to register my enterprise on DLT?
The 3 steps to register your enterprise for DLT are as follows: Step 1 Register your Business as a Principal Entity with a telecom provider. Given below are the instructions to register via the preferred operator, Jio: ...
How to get your SMS templates for campaigns approved on the DLT platform?
Here are the steps to get your SMS templates for campaigns approved on the DLT platform. Login to your DLT account. Click on Templates on the menu bar and select Content Template Registration. Enter the relevant information. Choose the Type of ...
Important update regarding SMS campaigns
This is an important update regarding sending SMS Campaigns to your customers. From 8 March 2021, if you’re sending out SMS Campaigns to your customers it is mandatory to have a template ID of each SMS Campaign you send approved on your DLT platform. ...
What do the various charges in my wallet's transaction history mean?
Here's a summary of what the different charges in your campaign wallet's transaction history could mean: Credits used for campaigns Auto Engage Subscription - auto update(monthly / one time) Balance Update Bonus on balance update
How do I create templates for SMS campaigns using the template manager?
This can be done on your Business Dashboard, under the Marketing tab. Follow the steps given below: 1.From the drop down menu on your left, click on ‘Templates’ under the marketing tab. 2.Click on ‘create template’ on the right hand top corner ...
How do I create templates for Email campaigns using the template manager?
This can be done on your Business Dashboard, under the Marketing tab. Follow the steps given below: 1.From the drop down menu on your left, click on ‘Templates’ under the marketing tab. 2.Click on ‘create template’ on the right hand top corner. ...
How can I set up my WhatsApp Business Account?
To set up your WhatsApp Business account, get in touch with our support team.
What are the common rejection reasons for a WhatsApp campaign template?
Here are a few common rejection reasons for a WhatsApp campaign template - Variable parameters are missing or have mismatched curly braces. The correct format is {{1}}. Variable parameters contain special characters such as a #, $, or %. Variable ...