How do I create an order via the Order Management Dashboard?
This can be done for deliveries or pickups via your order management dashboard, which your staff can control.
Follow the steps given below:
- Click on the ‘+ Add Delivery / Pickup Order’ button on the top of your dashboard.
- Fill in the details of the customer (mobile number). If the customer is a repeat customer, their name and address will show up automatically. If the customer is new, they will receive an OTP which you will need to fill in manually. Add in their order details.
- Once the order details are filled in, a payment link will be generated. Share this with the customer to make the payment. Once the payment is completed, the order will be approved at your end, and preparations can begin.
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Can I open the Order Management Dashboard on my mobile?
Yes, you can open and access the Order Management Dashboard via the Chrome browser on your mobile.How do I set up my credentials for order dashboard?
Please follow the steps given below: Click on Set up order dashboard button. The username is the merchant id and the password needs to be added in the Create password and Confirm password fields. Click on Continue and you're credentials are set-up! ...How to accept and cancel an order?
This can be done via the order management dashboard by simply clicking the status dropdown on the order card and choosing the cancel option.How to update the order status from Food Ready to Dispatched / Delivered?
This can be done via the order management dashboard by simply clicking the status dropdown on the order card and choosing the relevant option.How to edit an order?
This can be done using the Order Dashboard. The steps are as follows: Select the Order Card for which you want to Edit the order. The card will expand into one with complete Order Details, here you will get an option to Edit the order. On choosing to ...