Is the Cash on Delivery option available to accept payments?
Cash on delivery is not available as a payment mode for online orders as of now. However, COD is available for dine-in orders.
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How do I get paid? What is the flow of payments?
The way you get paid at Thrive Now is extremely transparent. The flow for payments is as follows: The customer successfully makes a payment to place an order. This payment is received by us, Thrive Now. We deduct the Thrive fee, applicable Delivery ...
What kind of support is available on Thrive?
Thrive has round the clock support direct WhatsApp chat support for all active/ ongoing orders. For all non-order related queries we are available between 9am to 6pm from Monday to Friday. You can simple initiate a chat with our Support team using ...
Is the delivery charge included in the commission?
No, the delivery charges are not included in the commission calculation.
Why am I not getting the GST that my customers are paying into my account?
As per the CGST rules, Thrive , as an e-commerce operator are liable to withhold the GST liability on restaurant sales made through our platform and disclose the same in GSTR 1. Hence, we are collecting and paying them directly to the government. ...
What details can I update via the Settings page on the Business Dashboard?
Here are the General Settings you can update: Add or edit your Business Basics, such as brand name, logo, industry, cuisines, average cost for two and your GST. Add or edit your Location Details, provide your postal address and place your outlet on ...