What is the Hybrid Delivery option? How will the customer be charged?

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• What are self, third-party and hybrid delivery types? How to change between them?

  The different delivery types that you can choose from are as follows: Self Delivery This options implies that you will fulfil the delivery of orders using your own staff. In this case, you have to arrange for the delivery personnel to fulfil the ...

• How to split the delivery charge with customers? What is the difference between Fixed and Percentage fee?

  This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Settings from the dashboard navigation. Scroll down to the Online Ordering section. Scroll down to Ordering Mode and Delivery within the same. You ...

• How are delivery fees calculated?

  The delivery fees, applicable to self and third party both, are configured during the order app setup. It is calculated as a sum (A) of cost for base distance (B) and an additional charge (C) for each subsequent km (D) above the base. Thus, A = B + ...

• How to activate or deactivate delivery, pickup or dine-in for my store?

  This can be done via the Business Dashboard using the Settings. Follow the steps given below: Select Settings from the dashboard navigation. Select Online Ordering from the settings tab. Under Ordering Basics you can activate or deactivate Delivery, ...

• How to change the preferred third party delivery partners?

  This can be done via your ‘Business Dashboard’. 1. Go to Settings from the main navigation menu. 2. Scroll down to Integrations and select Delivery. 3. The delivery partner preference page will open as below, here select your preference and click ...