This can be done via the order management dashboard by simply clicking the pencil icon next to the existing rider on the order card. The system will automatically search to match a new rider and assign them to the order.
Rider assignment is done automatically by our system using a matching algorithm based on their availability, preparation time and the delivery location. For deliveries within 7km it matches with riders from Shadowfax and beyond 7km it matches with ...
On confirmation of the order, customers receive an SMS communication with the details of the rider, along with a tracking link from the fulfilment partner.
Now get all your Thrive online ordering performance metrics in one location, thanks to the all new Overview Page! What information can you find on the Online Ordering Overview page? - See how much you've saved in commission fees by delivering ...
There are two types of delivery, self and third party. In case of self, the delivery is fulfilled by your own staff as opposed to a rider from a delivery fleet in case of a third party.