How is delivery time calculated?
The delivery time is calculated as a sum of the pre-defined preparation time and estimated delivery time, currently at 20 minutes and 30 minutes respectively.
Related Articles
How are delivery fees calculated?
The delivery fees, applicable to self and third party both, are configured during the order app setup. It is calculated as a sum (A) of cost for base distance (B) and an additional charge (C) for each subsequent km (D) above the base. Thus, A = B + ...
How to reschedule the delivery time?
This can be done via the order management dashboard by simply clicking the pencil icon next to the existing delivery time on the order card, and editing it to the new time as required. In case of upcoming orders, the same can be done from the Future ...
What is preparation time?
It is the time, defined by you, within which the order is expected to be prepared and ready for delivery or pickup. The preparation time is assigned while accepting an order itself.
What do you mean by scheduled time for delivery orders?
Scheduled time refers to when the customer has placed an order for a particular time slot. We need to ensure that the rider reaches on time (based on the kms) and delivers the order within that particular slot. For example: Scheduled between 7.30pm - ...
What do you mean by scheduled time for delivery orders?
Scheduled time refers to when the customer has placed an order for a particular time slot. We need to ensure that the rider reaches on time (based on the kms) and delivers the order within that particular slot. For example: Scheduled between 7.30pm - ...